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Key Details

Course Area:

Travel, Tourism and Aviation

Student Type:

16 - 18 | 19+ student

Course Type:

Full-time FE course

Course Introduction

This course is perfect if you’d like to offer great customer service to people flying to far-flung destinations.

Mandatory Units:

  • Health and safety
  • Aviation security
  • Aviation communication
  • Customer service
  • Problem solving

Optional Units include:

  • Check in procedures and travel documentation
  • Passenger baggage processing
  • Supporting passengers with special requirements
  • Ground services
  • Loading and unloading of aircraft
  • Aircraft marshalling

You can expect lots of situation-based training to get you thinking on your feet, scenario based assessments, as well as practical/written assignments. Nottingham College will help you to gain valuable experience on work placements that give you a real insight into the industry.

Course Information

NCFE Level 2 Diploma in The Aviation Environment

Level 2

You’ll need 4 GCSEs at grades 9–3 (A*–D), including English Language and Maths – one of English Language or Maths must be grade 9–4 (A*–C). Functional Skills Level 1 can be used as equivalent to GCSE grade 3 (D) and Functional Skills Level 2 can be used as equivalent to GCSE grade 4 (C) or above.

Choose to follow with further studies at Nottingham College on a Level 3 programme in Aviation Operations. Career opportunities include roles working for an airport or airline in the exciting aviation industry.

Students aged 16-18 don't have to pay tuition fees.

If you are aged 19 or over you may still be eligible for funding. Check out our Financial Help pages to find out more!

If you are an EU/EEA or Swiss National, please visit our EU Settled Status scheme page for more information.

Related Courses

Aviation Operations (Level 3 BTEC Subsidiary Diploma) - Full-time

Entry to Travel and Tourism (Entry Level) - Full-time

Hospitality and Tourism (Level 1 BTEC Introductory Diploma) - Full-time